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fREQUENTLY ASKED QUESTION
General inquiries
When will I receive my order once it's completed?
Typically, orders are shipped out within 3-5 days and transit takes about 7-10 business days.
What is your return policy?
We have a policy of return/replacement within 7 days of delivery of the product. In case, if you received a damaged product, it must be report to us within 48 hours of delivery. If the product is delivered defective or damage, in that case customer needs to inform us all the detail through Email ([email protected]) within 48 hours from the time of delivery.
What is the warranty on the Smith Machine
Our Smith machines come with a warranty, usually covering manufacturing defects. Please refer to the product documentation for specific details.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard) as well as PayPal for secure and convenient payment. At this time, we do not accept cash on delivery or personal checks.
Will I be notified before the delivery date?
Yes, the shipping carrier will notify you in advance and schedule a delivery appointment before your delivery date to ensure someone is available to receive the package.
What should I do if I receive damaged products?
If your products arrive damaged, please contact our customer service team at +(1)905-604-6678 immediately for assistance in resolving the issue.
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Let customers speak for us
from 125 reviewsHome Gym Equipment Roman Chair AL-3037
I waited a few weeks before writing this review to make sure everything was built and working as anticipated. I’m happy to say that it is and that the AL-179 Multi-functional Trainer is one solid, well-designed piece of exercise equipment. The cable system responds accurately and adjusting weights, levers and general positioning works with ease! Also thank you to the Altas Team for a smooth delivery and setup.
The quality of the structure is better than i expected. The amount of accessores give me so many options. Everything works as well as it should. I’m very happy with this purchase.
It’s very nice machine but if was little bit more heavier, and bigger
Great equipement and a very efficent service after the delivery.
This is a great unit. Im enjoying it alot. Could have had a “detail “ note on some assembley, but all and all super solid machine!
Quality materials and easy setup. Also, very smooth and consistent experience.
Easy to assemble and very functional
Very good product !!
The team at Atlas were great to work with. Their professionalism, knowledge base and customer care was exceptional.
Thank you to Lu and the Atlas Team! I would highly recommend their product and services to anyone looking for an outstanding quality built fitness machine.
Excellent product for the price
Atlas shipped my leg machine immediately and it was on my doorstep in less than a week (we live in northern Alberta). Assembly instructions were easy to follow. The quality is very impressive with a smooth rotational movement and also well thought out peg adjustments to make it very easy to adapt it to anyone’s preferences. Very happy with this new addition to our home gym!!





















